Privacy Policy
Last updated: December 1, 2025
1. Introduction
RapidInbox ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains
how we collect, use, disclose, and safeguard your information when you visit our website at
rapidinbox.email and use our services.
2. Information We Collect
We collect information that you provide directly to us when you:
- Create an account: Email address, password (hashed)
- Use OAuth login: Email address and profile information from Google/GitHub
- Subscribe to a plan: Payment information (processed securely by Paddle)
- Use our service: API usage data, inbox creation timestamps, email metadata
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address (anonymized for analytics)
- Browser type and version
- Pages visited and time spent
- Referring website
3. Cookies and Tracking
We use the following cookies and tracking technologies:
- Essential cookies: Required for authentication and session management
- Analytics (Ackee): Privacy-focused, cookieless analytics to understand site usage
You can control cookies through your browser settings. Declining non-essential cookies will not affect your ability to use the service.
4. Third-Party Services
We use the following third-party services that may process your data:
5. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your subscription
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and abuse
6. Email Content Retention
Emails received by RapidInbox inboxes are temporary:
- Public inboxes: Cleared after 1 hour
- Pro plan: 24-hour retention
- Dev/QA plan: 7-day retention
- Pro+ plan: 30-day retention
- Enterprise: 60-day retention
We do not read, analyze, or sell the content of your emails. Email content is stored solely to provide you the service.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption in transit (TLS/HTTPS)
- Encrypted password storage (bcrypt hashing)
- Regular security audits
- Access controls and monitoring
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
8. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at abdeljalil.aitetaleb@gmail.com. We will respond within 30 days.
9. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect
- Request deletion of your personal information
- Opt-out of the sale of personal information (we do not sell your data)
- Non-discrimination for exercising your rights
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.
11. Children's Privacy
Our service is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: